about us

Experience Matters

We’ve been around a long time and have lots of experience to prove it.  At this point we have provided ISO management system consulting, system design, training, auditing and implementation support to over 600 organizations.
We’ve also been providing the same support for clients needing help with ISO 14001 Environmental Management System, ISO 18001/now ISO 45001 Occupational Health and Safety Management Systems, ISO 27001 Information Security Management Systems and ISO 22301 Business Continuity Management Systems.

We also develop integrated management systems – IMS – to allow clients with multiple management systems to combine them into one seamless system resulting in lower costs and greater efficiency.

We’ve worked in Canada, the United States, Europe, South America and the Caribbean.  Along the way, we’ve worked with lots of different types of industries in the manufacturing and service sectors and within all three layers of Canadian government.

Focused. Creative. Effective.

The best experience comes in knowing what needs to be done and knowing the best way of doing it – designing smart management systems that help organizations work better and save money through improving internal processes, while ensuring the system itself is effective and efficient. Our clients tell us that we give them what they need and provide value through focused, creative, and effective solutions.

Together with our associates, who like us are small, specialized organizations, we can provide you with a range of excellent services provided in a highly effective and professional manner.

Niall Gordon, Principal

Niall has over 35 years of business experience including sales, business management, industrial engineering, quality management and manufacturing management, in addition to over 30  years of management systems and process improvement consulting.

Since 1997, Niall has been an RABQSA/ Exemplar Global  certified lead auditor and has worked for 5 years as a lead auditor for one of North America’s oldest and largest registrars conducting over 100 certification and surveillance audits for them in Canada, the US and in Europe.

Internal auditing is a key part of our services and Niall conducts over 30 audits each year for a whole range of organizations that prefer to use an outside auditor.

In addition Niall is an RABQSA/ Exemplar Global and IRCA certified trainer, and teaches a range of the certified lead auditor courses as well as being a certified auditor skills examiner, qualified to certify lead auditors.