about us

experience matters

we’ve been around a long time and have lots of experience to prove it. at this point we have provided iso 9001 quality management system consulting, system design, training, auditing and implementation support to over 500 organizations.

we’ve worked in canada, the united states, europe, south america and the caribbean. along the way, we’ve worked with lots of different types of industries in the manufacturing and service sectors and within all three layers of canadian government.

our scope of work includes systems for managing quality, health and safety, environment, business continuity and supply chain as well as aspects of risk management and financial compliance.

focused. creative. effective.

the best experience comes in knowing what needs to be done and knowing the best way of doing it – designing smart management systems that help organizations work better and save money through improving internal processes, while ensuring the system itself is effective and efficient. our clients tell us that we give them what they need and provide value through focused, creative, and effective solutions.

together with our associates, who like us are small, specialized organizations, we can provide you with a range of excellent services provided in a highly effective and professional manner.

niall gordon, principal

niall has over 35 years of business experience including sales, business management, industrial engineering, quality management and manufacturing management, in addition to over 22 years of quality systems and process improvement consulting.

since 1997, niall has been an rabqsa certified lead auditor and has worked for 5 years as a lead auditor for one of north america’s oldest and largest registrars conducting over 100 certification and surveillance audits for them in canada, the us and in europe.

internal auditing is a key part of our services and niall conducts over 50 audits a year for a whole range of organizations that prefer to use an outside auditor.

in addition niall is an rabqsa certified trainer, and teaches a range of the rabqsa certified lead auditor courses as well as being a certified auditor skills examiner, qualified to certify lead auditors.